This policy explains how belvohub ("we") gathers, processes and safeguards your personal data on our website and platform. We act as controller for this information.
Data we collect. Names, emails, nationalities and comparable identifiers alongside KYC paperwork mandated by law. Also collected: trade and settlement records, device data and support chats. For EU/UK users: contract fulfilment, legal obligation, plus legitimate interest.
Use of data. Running your account, settling trades, meeting regulation, fighting fraud, and securing systems, plus consent-based product messages carrying easy opt-out.
Sharing. Sharing is limited to operational providers (custody, payments, KYC), authorities on valid demand, and de-identified analytics. Personal data is never sold.
Retention and security. Data is kept for account activity plus statutory windows (often five to seven years for trades). Protection: AES-256 at rest plus TLS 1.3 in transit and ISO 27001-audited access governance.
Your rights. Viewing, correction, export, deletion and objection rights can be exercised by emailing [email protected]. Responses follow statutory timelines.